Terms of Service
Last updated: February 2025
1. Introduction
Welcome to SalonGhor. These Terms of Service ("Terms") govern your use of our platform that connects users with salons, parlours, and barbershops across Bangladesh for appointment booking. By accessing or using SalonGhor, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services. We recommend that you read these Terms carefully and keep a copy for your records.
2. Description of Service
SalonGhor provides an online platform that allows:
- Customers — To search for salons, parlours, and barbers by location (division, district, upazila, area), view business details, book appointments, and leave reviews
- Business owners — To register their salon or parlour, manage services, staff, opening hours, and receive bookings
We act as an intermediary between customers and businesses. We do not provide beauty or grooming services ourselves. The actual services are provided by the listed businesses, and any contract for services is between you and the business.
3. Eligibility
You must be at least 18 years old to use SalonGhor. By using our platform, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement under the laws of Bangladesh.
4. User Accounts
Customers
Customers may browse and book appointments without creating an account. For features such as favourites and booking history, we may store profile information locally in your browser. You are responsible for providing accurate contact information when booking.
Business Owners
Business owners must register and create an account to list their salon or parlour. You agree to provide accurate, complete, and current information about your business. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Booking Terms
- When you book an appointment through SalonGhor, you enter into a direct agreement with the salon or parlour. We facilitate the connection but are not a party to that agreement.
- Appointment availability is subject to change. The business may confirm, modify, or cancel bookings based on their schedule.
- You agree to provide accurate contact details (name, phone number) so the business can reach you regarding your appointment.
- Cancellation and rescheduling policies are set by each business. Please contact the business directly for any changes.
6. Business Owner Obligations
If you list your business on SalonGhor, you agree to:
- Provide accurate and up-to-date information about your business, services, pricing, and opening hours
- Respond to bookings in a timely manner and honour confirmed appointments
- Comply with all applicable laws in Bangladesh, including business registration and tax obligations
- Not engage in any misleading, fraudulent, or deceptive practices
- Maintain appropriate standards of hygiene and service quality
7. Reviews and User Content
Users may submit reviews and ratings. By submitting content, you grant us a non-exclusive licence to display it on our platform. You agree that your reviews will be honest, fair, and not defamatory. We reserve the right to remove content that violates these Terms or is otherwise inappropriate.
We use local storage to prevent duplicate reviews per salon. You may submit only one review per business.
8. Prohibited Conduct
You agree not to:
- Use the platform for any unlawful purpose or in violation of any laws in Bangladesh
- Impersonate any person or entity or misrepresent your affiliation
- Submit false, misleading, or fraudulent information
- Harass, abuse, or harm other users or businesses
- Attempt to gain unauthorised access to our systems or other users' accounts
- Use automated means (bots, scrapers) to access the platform without permission
- Interfere with or disrupt the platform's operation
9. Intellectual Property
SalonGhor, including its design, logo, and content, is our property. All rights are reserved. You may not copy, modify, distribute, or create derivative works without our prior written consent. Business owners retain ownership of their business information, images, and content provided to us.
10. Disclaimers
The platform is provided "as is" and "as available". We do not guarantee that the platform will be uninterrupted, error-free, or free of harmful components. We do not endorse or guarantee the quality of any business listed on our platform. Your use of any business's services is at your own risk.
11. Limitation of Liability
To the extent permitted by the laws of Bangladesh, SalonGhor and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Our total liability shall not exceed the amount you have paid to us (if any) in the twelve months preceding the claim. We are not liable for any disputes, losses, or damages arising from transactions between you and listed businesses.
12. Indemnification
You agree to indemnify and hold harmless SalonGhor, its affiliates, and their officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the platform, your violation of these Terms, or your violation of any third-party rights.
13. Termination
We may suspend or terminate your access to the platform at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our platform. Business owners may terminate their listing by contacting us. Upon termination, your right to use the platform ceases immediately.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising from or relating to these Terms or the platform shall be subject to the exclusive jurisdiction of the courts of Bangladesh.
15. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of SalonGhor after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the platform.
16. Contact Us
If you have questions about these Terms of Service, please contact us: