Privacy Policy
Last updated: February 2025
1. Introduction
SalonGhor ("we", "our", or "us") operates a platform that connects users with salons, parlours, and barbershops across Bangladesh for appointment booking. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.
By using SalonGhor, you agree to the practices described in this policy. We are committed to protecting your privacy in accordance with the laws of Bangladesh, including the Personal Data Protection Ordinance, 2025 (PDPO) and other applicable regulations.
2. Information We Collect
From Customers (Appointment Bookers)
- Name and phone number — When you book an appointment
- Email address — If provided during booking
- Favourite salons — Stored locally in your browser for quick access
- Review history — Salons you have reviewed (stored locally to prevent duplicate reviews)
- Booking history — Appointments you have made
From Business Owners (Salons/Parlours)
- Business details — Name, address, phone, email, location
- Services and pricing — Menu items and rates
- Staff information — Names and roles of team members
- Opening hours — Business schedule
- Account credentials — For dashboard access
Location Data (Bangladesh)
To help you find salons and parlours near you, we use Bangladesh's administrative structure:
- Division, District, Upazila, Area — When you search, we use your selected location to show relevant businesses. This data is used only for search and is not linked to your identity unless you book an appointment.
Automatically Collected
- Device information — Browser type, IP address
- Usage data — Pages visited, search queries, booking patterns
2a. Consent
In line with the Personal Data Protection Ordinance, 2025, we collect and process your personal data only with your explicit consent or where we have a lawful basis. When you book an appointment, submit a review, or register your business, you provide consent for us to process your data for that purpose. You may withdraw consent at any time by contacting us.
3. How We Use Your Information
- To process and manage your appointments
- To display salon and parlour information to help you find and book services
- To send booking confirmations and reminders (via SMS or other channels)
- To improve our platform and user experience
- To prevent fraud and ensure platform security
- To comply with legal obligations under the laws of Bangladesh
4. Local Storage (Browser Storage)
We use your browser's local storage to improve your experience. This includes:
- Favourite salons — Up to 50 salons you have saved
- Reviewed salons — Up to 50 salons you have reviewed (to prevent duplicate reviews)
- User session — To keep you logged in on your device
This data stays on your device and is not shared with our servers except when necessary for the service (e.g., when you submit a review).
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these cases:
- With salons/parlours — Your name and phone number when you book an appointment
- Service providers — Hosting, email, or SMS services that help us operate (within Bangladesh or abroad)
- Legal requirements — When required by law, court order, or government authorities in Bangladesh
6. Data Security
We use industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account details private.
7. Data Retention
We retain your information for as long as needed to provide our services and as required by law. Booking records may be kept for accounting and dispute resolution. You may request deletion of your data by contacting us.
8. Your Rights (Bangladesh)
Under the Personal Data Protection Ordinance, 2025 (PDPO) and other applicable laws in Bangladesh, you have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate or incomplete data
- Deletion — Request deletion of your data where legally permissible
- Restriction — Request restriction of processing in certain circumstances
- Withdraw consent — Withdraw consent where we rely on it for processing
- Complaint — Lodge a complaint with the National Data Governance and Interoperability Authority or other relevant authorities
To exercise these rights, contact us at the details below. We will respond within a reasonable timeframe as required by law.
9. Children's Privacy
We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SalonGhor after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us: