Frequently Asked Questions

SalonGhor is a platform that connects customers with salons, parlours, and barbershops across Bangladesh. You can search by location, view services and prices, book appointments, and read reviews.

Yes. We use Bangladesh's administrative structure (division, district, upazila, area) so you can search for salons anywhere in the country.

You can browse and book without an account. For features like favourites and booking history, we store your profile locally in your browser.

Go to the search page and select your division, district, upazila, or area. You can also filter by category (salon, parlour, barber). Results show salons in your chosen location.

Open a salon's page, select the services you want, choose a time, and enter your name and phone number. The salon will receive your booking and may confirm or contact you.

Contact the salon directly using the details on their page. Each salon manages their own cancellation and rescheduling policy.

Free = chair is available. Active = a customer is currently being served. Reserved = booked for an upcoming appointment. This helps you estimate wait time before visiting.

Yes. Click the heart icon on a salon page to add it to your favourites. Your list is stored locally on your device (up to 50 salons).

Open the salon page and scroll to the reviews section. You can submit one review per salon. Your review helps other customers choose.

If a salon displays a QR code, you can scan it to open their SalonGhor page directly — useful when you're at the salon or see their poster.

Click "Register Business" or "List your business" and fill in your business name, address, phone, email, and location (division, district, upazila, area). You'll receive login details to access your dashboard.

2nd grade is for smaller salons (up to 5 chairs, 5 staff, 30 services). 1st grade is for larger salons (up to 15 chairs, 20 staff, unlimited services) with priority listing. Both include a 10-day free trial.

After logging in, go to Dashboard → Services. Add each service with name, duration (minutes), and price in BDT. You can organise services by category.

Go to Dashboard → Staff. Add team members with their name and role. Customers can see your team on your salon page.

Go to Dashboard → Settings. Set your opening and closing times for each day of the week. You can mark days as closed.

Use the dashboard to update each chair's status (free, active, reserved). Customers see this in real time. You can also assign staff to chairs when they're active.

Go to Dashboard → Bookings. You can view incoming appointments and manage your schedule.

On the login page, click "Forgot password" and enter your email. We'll send you a link to reset your password.

We use industry-standard security measures to protect your data. See our Privacy Policy for details on how we collect, use, and protect your information.

We store favourites and reviewed salons in your browser's local storage for convenience. This data stays on your device. See our Cookie Policy for more.

Check your internet connection and try refreshing. If the issue continues, contact us at support@salonghor.com or +880 1882 515174.